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	<title>Granite Peak Systems &#187; ERP</title>
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	<description>High Impact Technology Solutions</description>
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		<title>16 Ways to Be Prepared for Technology Failure</title>
		<link>http://granitepeaksys.com/2007/09/19/16-ways-to-be-prepared-for-technology-failure/</link>
		<comments>http://granitepeaksys.com/2007/09/19/16-ways-to-be-prepared-for-technology-failure/#comments</comments>
		<pubDate>Wed, 19 Sep 2007 21:57:26 +0000</pubDate>
		<dc:creator>Tom</dc:creator>
				<category><![CDATA[ERP]]></category>

		<guid isPermaLink="false">http://granitepeaksys.com/2007/09/19/16-ways-to-be-prepared-for-technology-failure/</guid>
		<description><![CDATA[Someday you are going to have to recover from a failed hard drive, stolen laptop, server failure, or some other permanent loss of your technology assets.  Itâ€™s inevitable, so you might as well take steps today to minimize the impact.  Here are 16 ways you can make that experience as painless as possible.]]></description>
			<content:encoded><![CDATA[<p>Someday you are going to have to recover from a failed hard drive, stolen laptop, server failure, or some other permanent loss of your technology assets.<span>  </span>Itâ€™s inevitable, so you might as well take steps today to minimize the impact.</p>
<p class="MsoNormal">Here are 16 ways you can make that experience as painless as possible:</p>
<p class="MsoNormal"><strong>Use redirected folders to store files on a server instead of local PCs and laptops<br />
</strong>My laptop is setup so that my â€œMy Documentsâ€ folder is actually stored on my server.<span>  </span>All those files are synchronized locally, though.<span>  </span>So I can work as normal when Iâ€™m not sitting at my desk.<span>  </span>If anything happens to my laptop, Iâ€™m only at risk for losing those files Iâ€™ve created or changed since I last connected to my network.</p>
<p class="MsoNormal"><strong>Use thin client PCs or Terminal Services<br />
</strong>If you have an environment thatâ€™s highly dependent on data entry or transaction processing, a thin client PC may work well for you.<span>  </span>All the data and systems exist on the central server and not your PCs.<span>  </span>So thin clients are cheap and easy to swap out if needed.<span>  </span><a href="http://www.microsoft.com/windowsserver2003/technologies/terminalservices/default.mspx">Microsoft Terminal Services</a> is another option to shift computing requirements your central server.</p>
<p class="MsoNormal"><strong>Backup PCs and laptops regularly<br />
</strong>Even if you use redirected folders or Terminal Services, there may still be some files on your local PCs that youâ€™ll want backed up.<span>  </span>For example, Outlook doesnâ€™t work well with the mailbox file redirected to a server.<span>  </span>So every week, I still backup certain files to my server.<span>  </span>Iâ€™ve got this scheduled so I never have to remember to do it.</p>
<p class="MsoNormal"><strong>Keep a spare PC or laptop available<br />
</strong>If youâ€™re doing a bulk order for your SMB, order one extra to have when itâ€™s needed.<span>  </span>If my laptop goes down, Iâ€™m going to be out of commission for a couple days.<span>  </span>But when I upgrade my laptop next year, Iâ€™ll keep this one around as a spare.<span></span></p>
<p class="MsoNormal"><strong>Move business critical applications off your old PCs and servers<br />
</strong>Every business has those old PCs sitting around that only do a couple very important things.<span>  </span>If those things donâ€™t happen, somebody (a client, customer, partner) is affected.<span>  </span>Yet itâ€™s never the right time to move those applications to more stable resources.<span>  </span>Just suck it up and do it.<span>  </span>Youâ€™ll sleep better at night.</p>
<p class="MsoNormal"><strong>Configure your server disks with RAID<br />
</strong>This is a no brainer.<span>  </span>When you order a server, make sure youâ€™ve got some type of disk redundancy.<span>  </span>There are many different ways to configure this.<span>  </span>Get help from an expert on what makes the most sense for you.</p>
<p class="MsoNormal"><strong>Install virtualization software on your servers<br />
</strong>Server virtualization allows you to run multiple servers on one physical box.<span>  </span>Everything about the virtual server is stored in one big file.<span>  </span>So if you back that file up, and your physical box gets destroyed, you can restore your virtual servers onto any other box and be back up running in no time.<span>  </span>Check out the solutions from <a href="http://www.vmware.com/">VMWare</a> and <a href="http://www.microsoft.com/windowsserversystem/virtualserver/">Microsoft</a>.</p>
<p class="MsoNormal"><strong>Use a remote offsite backup service<br />
</strong>There are many options to backup your files to a server connected to the internet.<span>  </span>If you just have a PC or two and no servers, <a href="http://www.xdrive.com/">XDrive</a> or <a href="http://www.carbonite.com/">Carbonite</a> could work well.<span>  </span>If youâ€™ve got more PCs and some servers to backup, checkout the options from <a href="http://www.ibackup.com/">iBackup</a>.<span>  </span>PC World did a <a href="http://www.pcworld.com/article/id,125729/article.html">review of 17 online backup services</a> last year.</p>
<p class="MsoNormal"><strong>Purchase a tape backup system and make sure backup tapes are taken off site at least weekly (preferably daily)<br />
</strong>An alternative to online backup is to get a tape backup system.<span>  </span>These systems backup your servers and PCs on a scheduled basis.<span>  </span>Then you can have the tapes stored off-site somewhere safe.<span>  </span>If youâ€™re highly transactional and generate a lot of data, daily is best.<span>  </span>If you only take your backups off-site weekly, then have them run overnight during the week.<span>  </span>Then you can grab the tape when you leave the next day instead of having the tape sit in the backup system over the weekend.</p>
<p class="MsoNormal"><strong>Maintain an inventory of technology assets (hardware and software)<br />
</strong>If a laptop or other property is stolen, youâ€™ll need to know details about the equipment for insurance purposes.<span>  </span>But youâ€™ll also need software installation CDs, serial numbers, license codes, etc.<span>  </span>Having this information compiled in one place will make your recovery efforts much simpler.</p>
<p class="MsoNormal"><strong>Use hosted services where appropriate<br />
</strong>If hosted services such as <a href="http://www.salesforce.com/">Salesforce</a> or <a href="http://www.netsuite.com/">NetSuite</a> fit your business, youâ€™ll be much less impacted by local technology issues.<span>  </span>You can begin work again anywhere you can get an internet connection.</p>
<p class="MsoNormal"><strong>Use server performance monitoring software<br />
</strong>Network monitoring software such as <a href="http://manageengine.adventnet.com/products/opmanager/index.html">OpManager</a> can help you identify trouble spots before they become a big problem.</p>
<p class="MsoNormal"><strong>Automate server and PC maintenance<br />
</strong>Use the built-in Windows Scheduler to schedule Disk Defragmenter, Disk Cleanup and Check Disk on your PC.<span>  </span><a href="http://www.microsoft.com/athome/moredone/maintenance.mspx">Itâ€™s easy to do</a>.<span>  </span>Verify with your system administrator or Managed Service Provider that server maintenance occurs regularly.</p>
<p class="MsoNormal"><strong>Automate/streamline PC setup<br />
</strong>If you purchase PCs regularly, having a standard PC setup is essential.<span>  </span>No matter how good a personâ€™s memory is, theyâ€™re not going to setup two PCs exactly the same.<span>  </span>A network administrator I used to work with reduced the time to get a new PC up and running from 3 hours to 20 minutes.<span>  </span>Not only was that faster, but when a PC needed to be rebuilt or replaced, the user was back up and running in minutes with a PC that looked exactly like what they had.</p>
<p class="MsoNormal"><strong>Partner with other firms for continuity planning<br />
</strong>If you belong to a cooperative association of similar businesses, chances are that some of them are using the same core systems you do.<span>  </span>Arrange an agreement to help each other out in the event of a major catastrophe.<span>  </span>For example, your partner may allow you to restore your core systems to their servers temporarily while you arrange for more permanent hardware replacements.</p>
<p><strong>Understand your vendor SLAs<br />
</strong>Know what your warranties are and what service levels you can expect in an emergency.<span>  </span>If you absolutely canâ€™t wait 4 hours for a response when you have a problem, you need to pay more for support.<span>  </span>And keep documentation on how to engage your vendors in the event of an emergency.</p>
<p class="MsoNormal">That&#8217;s my list.  Some are simple, other require some technical assistance.  But implementing the right mix can help make sure you won&#8217;t be scrambling when your next PC or server dies.</p>
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