As an independent IT consultant, I help organizations improve their businesses through the use of technology. Most of my client engagements have been very successful. But when things don’t go as well as expected, I like to try to figure out why so that I can avoid those pitfalls the next time.
The easiest things to fix are those that I can control. For example, forgetting to submit regular status updates to the right people or not getting enough information prior to the project to make an informed proposal.
But I’ve also found several things that businesses can do to ensure that everything works smoothly. Regardless of what type of consultant you’re hiring, the following tips should help make your next consulting engagement more productive.
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Published February 26, 2008
in Business.
IT employees require constant training and skill development opportunities. It goes with the industry. As a small business owner, if you have any hope of keeping IT employees around for any length of time, you need to understand this and come up with a strategy that fits the needs of both your business and your employees.
First and foremost, you may be struggling with the expense and value of training classes. One of the big questions is always "Is certification worth it?" This is a question at hiring ("This person has a ton of certifications, they must be good."), it’s a question when your employees want training ("Are they going to get this training and then leave?"), and it’s a question after the training when some employees may ask for a salary increase to recognize their new skills.
I’ve never put much stock in certifications myself. But a couple weeks ago, I had an experience that may be altering my opinions on the subject.
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I recently had a conversation with a small business owner here in Billings. Her business has experienced tremendous growth over the past few years, and it’s obvious (from both a consulting and a customer’s perspective) that they need some help managing it. Luckily, the owner has realized this and is looking for some help.
But she’s moving forward in a manner that I see all too often. She’s going to spend money, time and effort doing things that are not going to help her run her business very much better.
How do I know this? Let’s look and what she told me her problems are and what’s she’s doing to fix them…
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I rarely write about developments in mobile computing. But today’s announcement by Verizon Wireless that they will allow phones to use the network even if they’re not hand picked by Verizon is welcome news.
Wireless network operators have historically offered phones on the cheap with the stipulation that you sign a 1-2 year contract for their service. In addition to that lock-in period, the operator typically cripples the phone in areas that may compete with their own offerings. For example, Verizon cripples the Bluetooth features on their phones so that you can’t move pictures back and forth between your phone and your PC without going over their data network. And their Wi-Fi enabled phones certainly wouldn’t support calls over a VOIP service such as Skype.
So how will this affect the typical business owner?
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Published November 27, 2007
in WiFi.
Following my disaster last weekend, I decided to upgrade to Microsoft’s latest operating system, Windows Vista. There was not a huge reason for me to do this upgrade. I had mostly been operating ok under Windows XP Pro. But since I was down anyway I figured I might as well get the upgrade done.
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