Apple in the SMB10 Sep

Apple makes great computers. I have an iMac at home, and I’d probably get another one if I needed to.

Apple in the SMB market though? I can’t find much in John Welch’s article to disagree with, but it still doesn’t feel right to me. Maybe it’s my years of experience doing MS Office automation. I’m all for abolishing Access, but Excel is awesome! Maybe I’m frustrated that I still can’t figure out all the shortcut keys after years of using a Mac. Maybe I’m just brainwashed?

Specifically, I’m not sure I buy the vendor lock-in argument. Sure, there’s a downside to all the choice in the PC market. But once you have an installed base of 100 Macs, aren’t you actually more locked in than if you had 100 PCs? And if Apple’s not meant for an enterprise environment, what happens when your company outgrows Apple? If upgrading from XP to Vista is tough, can you imagine the nightmare of migrating 1000 users from OS X to Windows?

I guess the bottom line is that the things listed by Mr. Welch in his article are just too abstract for the average SMB. There may be benefits to a more standards based environment, but are they relevant and significant enough for a small business owner to spend 3x more than they would for a PC? Macs may have a chance in the SMB market, but you won’t see it until they compete on price.

What do you think?

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